In the fast-paced world of Managed Service Providers (MSPs), growth is a double-edged sword. Every new client is a step forward, but it also means scaling your team to meet the increasing demand. The traditional solution? Hiring more technicians. But what if there was a smarter, more efficient way to scale?
Introducing the AI Technician – your innovative solution to seamless scalability. Our AI Technician is designed to integrate flawlessly with industry-leading PSA software like ConnectWise, transforming the way you manage your helpdesk and interact with clients.
Don’t just grow your client base—grow smarter with the AI Technician.
Why Choose the AI Technician?
Say goodbye to the endless cycle of hiring. Our AI Technician grows with you, handling an ever-increasing volume of helpdesk tickets without the need for additional human resources.
Our AI Technician doesn’t just wait for tickets to come in. It actively engages with your end users, triaging issues, and creating tickets, ensuring that your human technicians focus on the tasks that matter most.
With native integration into your daily chat programs such as Microsoft Teams or Slack, our AI Technician is always on hand to assist your team, providing instant support and knowledge.
The AI Technician continually evolves to learn your clients, your teams and your business, adapting to your customer environments and improving its performance over time.
Helpdesk Ticket Assistance
AI-driven support to manage and resolve tickets efficiently.
Internal Chatbot
A virtual colleague within your existing chat platforms to answer queries and offer guidance.
Proactive Triage
Direct interaction with end users to categorize and prioritize issues before they become tickets.
Effortless Integration
Seamless integration with your existing PSA software, minimizing disruptions to your workflow and maximizing efficiency.
Ready to Transform Your MSP?
The AI Technician is not just a tool; it’s your next team member, working 24/7 to keep your operations smooth and your clients satisfied. And the best part? You can be one of the first to experience the future of MSP support.
Join Our Beta Launch
We’re on the brink of launching our beta, and we want forward-thinking MSP owners like you to be a part of it. Sign up now to get early access to the AI Technician and start redefining what’s possible for your MSP.