Hire Less. Scale With AI
MSPTech: An AI that assists Technicians, Account Managers, and MSP Owners with the research, reports, repairs, and resolutions to streamline operations.
Scale Your MSP — Without Scaling Your Team
Your client base is growing, along with tickets and pressure. Hiring staff takes time and budget. Whether you’re the owner, an account manager, or technician, your needs evolve with your client loads. Enter MSPTech’s AI support technician, your always-on support assistant that helps triage and resolve issues before they clog your queue. Support more clients, stress less.
Why MSP's Onboard MSPTech
Limitless Scalability
Handles multiple tickets with zero burnout.
Seamless Communication
Native chat integration with Microsoft Teams & Slack, and custom API interface with ConnectWise.
Intelligent Triage
Categorizes and creates tickets before your team even logs in.
Continuous Learning
Improves over time, adapting to your clients and workflows.
Smarter Support from Day One
Helpdesk Ticket Assistance
AI-driven resolution for faster response times.
Internal Chatbot
An intelligent assistant that lives inside your team’s daily tools.
Proactive Triage
Engages with users to categorize, prioritize, and resolve.
Effortless Integration
Seamlessly connects with your PSA — no workflow disruptions.
What Early Adopters Are Saying
“MSPTech will save us from having to hire techs too quickly, especially since our response times have improved.”
Christopher Miller
Technical Lead
“Finally, AI built for MSP’s, not just another generic chatbot.”
Chris Graff
Account Manager
We'll See You at Robin's Big Seminar
We’re IT providers at heart, and we have a passion for MSP excellence, so it’s a no-brainer to be at the TMT seminar the week of April 21st! Come find us!
Schedule A Demo
Be one of the limited number of MSP’s to learn about MSPTech, helping to empower, enhance, and accelerate your team’s capabilities.
Frequently Asked Questions
Can AI really help me scale up and run my business more efficiently?
Absolutely! MSPTech has the ability to help you gather business metrics, retrieve staff performance, compile client data, and more within mere seconds. By simply integrating into your existing PSA and adding in your individual client SOP’s and SLA agreements, our system smoothly integrates to help maximize your efficiency.
How do I know if I’m a good candidate for MSPTech?
If you’re an IT managed service provider of any kind, whether you have one person or one thousand, we can help boost efficiency and productivity using your existing ticket data, with a minimum amount of time to learn your data.
Do I need to buy any equipment?
You’ll only need our exclusive self-contained appliance if you want your client data kept local due to regulatory requirements. Otherwise, our cloud-based solution means little to no hardware investment on your part and nearly identical uptimes.